In this episode, Dr. Brian discusses the 4 levels of choice offered to patients in different models of dental practice.  

In this month’s vlog, Dr. Brian discusses the importance of the practice environment (both things seen and unseen) in creating a guest experience.  

In this episode Dr. Brian discusses that a relationship must have a purpose if it is to be the foundation for change and compares the difference between a purposeful relationship and a typical, transaction-based relationship.

In this episode, Dr. Brian discusses his path to a relationship-centered practice and the three elements needed to form a business or practice centered around authentic relationships.

In this episode Dr. Brian discusses how the greatest value we can provide to our clients is a real authentic relationship and why conditions are ripe for this type of practice.

In this vlog, Dr. Brian gives a brief overview of the purpose and content of future vlog episodes.

In the Dark Knight Batman trilogy there is a very poignant flashback scene where young Bruce Wayne falls into the well that will eventually become the bat cave.  There, in darkness and with a broken leg, he is attacked by…

  Faith noun complete trust or confidence in someone or something   Those of us who place Faith in something greater than ourselves know the power that this act can have in our lives.  In my experience and in observation…

Being just a week shy of 36, I know I have many years ahead of me to practice.  But I can also say, confidently, how I would like my career to end.  Not with a great amount of fanfare but…

I did not purchase a dental practice for power, prestige or money.  I did so because of a desire to serve others and some very strong feelings about the way people deserve to be treated.  There are four key ideas…